Privacy Policy

INTRODUCTION AND TERMS

We are committed to protecting and respecting your personal data and privacy. This privacy policy explains what we do with any personal details, how we collect it and what we will do with it when you visit or make a purchase from https://kerrie.studio (the ‘site’).
By visiting our Site you are accepting to the practices described in this notice.
We may amend this privacy notice at any time by posting the amended version on our Site.

WHO WE ARE

This site is run and owned by Kerrie Hutchinson.

We hope that the information provided answers any questions you may have but if not, please do get in touch with us at:
Email: kerrie.hutchinson@hotmail.co.uk

Address : Kerrie Hutchinson, Stonecroft, Bell Lane, Poulton, Cirencester, Glos, GL7 5JF

WHAT DATA WE COLLECT AND STORE

VISITING THE SITE

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site. For more details on site cookies see ‘COOKIES’.

PURCHASING

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

We use an analytics plugin called Jetpack by Automattic. For details on their privacy policy see https://automattic.com/privacy/.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

HOW WE USE YOUR DATA
We use the information you give to us:

To fulfil a contract with you and to provide you with the information, products and services that you receive from us.
To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about or that we feel may be of interest you. We may contact you either in writing or by electronic means, if you have consented to this.
To ensure that content from our site is presented in the most effective manner for you and for your browsing device.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To allow you to participate in interactive features of our service, when you choose to do so.
As part of our efforts to keep our site safe and secure.

HOW LONG WE KEEP YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We DO NOT store any payment information as we use PayPal for our online card payments. Please see PayPal’s Privacy Policy.

Our data retention policy is dictated by data protection laws and we will not keep your data for longer than is necessary.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We use a plug in called Jetpack for security, performance and site management. For details on their privacy policy follow link https://automattic.com/privacy/.

Unfortunately sending information via the internet cannot always be totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

THIRD PARTY

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DELIVERY

In order to fulfil your online orders, we do work with third parties. This will be solely for delivery purposes only. Any local orders may be delivered by us direct, yet most will be delivered by one of the following, UKMail, Royal Mail.

PAYMENTS

To process payments we are currently using PayPal. You can view their privacy Policy. Only information needed to complete payment will be sent to paypal.

BEHAVIORAL ADVERTISING (remarketing/re-targeting or targeted advertising)

We do not currently use your Personal Information to provide targeted advertisements or marketing communications.

Kerrie.studio requires all such third parties to treat your personal information as confidential and to comply with all applicable UK Data Protection.

WHO WE SHARE YOUR DATA WITH

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

Your rights under the GDPR are as follows;

To be informed: we must provide a privacy notice which should contain transparent information of how we process your data.
Right to access your information: you are entitled to know what information we hold about you and the reasons why.
Rectification of your data: if you think we are holding incorrect information on you, you may request that these details are updated.
Erasing your data: you can request for your details to be deleted, in line with the data protection legislation.
Restrict the processing of your data: you have the right to ask us not to process your personal data for marketing purposes.
Data portability: you have the right to request a copy of the data you have provided us, in a format that is reusable.
Object to processing your data: you have the right to object to us processing your data for customer profiling or marketing.
Automatic decision making and profiling: you have a right to object to us using your data in automated marketing and profiling.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT

AMENDMENTS TO YOUR DATA

To ask for your information to be amended, please contact us by email kerrie.hutchinson@hotmail.co.uk.

SUBJECT ACCESS REQUIREMENTS

As outlined above, you have the right to request a copy of the information that we hold on you. To ask for your information, please contact us in writing at:

Kerrie Hutchinson, Stonecroft, Bell Lane, Poulton, Cirencester, Glos GL7 5JF

or email kerrie.hutchinson@hotmail.co.uk

COMPLAINTS

You have the right to complain about the processing of your personal data. To do this please use the contact details given above. If we are unable to resolve the issue you have the right to complain to the Information Commissioners Office.